Today’s organizational leader is given the daunting task of having to continuously improve and adapt their organization. What worked yesterday is no longer good enough in today’s market.
How do you know where to start?
In this series, we will go over five perspectives for leaders to scrutinize their organizations and align their teams.
You can't hit what you can't see
Teams within the same organization often target different consumer needs. Their approaches and goals can be contradictory. You have to know what your team is aiming for. Targets ensure teams stay focused, and provide individuals with a sense of purpose.
Everyone has to aim in the same direction if you want to hit your mark.
(Mis)perception can crush progress
How do people within your organization view the consumer? Does your leadership team have a strong sense of empathy for your consumer and their problems? Do different leadership team members have different views of that consumer?
Alignment of perception is a key marker of success to come.
The makings of a winning team
Let's take a look at what talent you have access to: employees, contractors, and suppliers. Do you have the right mix? Can you easily expand or contract to focus on your strengths? Are solid partnerships being created and maintained?
You need to field a great team to have a chance to win.
to maintain conditions that allow for growth
(Oxford: Biology, trans. verb)
Engineering culture is the act of defining what it is to be a member of the organization. An organization can’t make people do anything - people need to want to engage. You may have a strong hierarchy or a less formal organizational structure. The key questions are the same: how does information travel through your organization? How psychologically safe do participants feel to express themselves? As a leader how do you balance the effort of prescribing a culture while allowing participants room for themselves?
"Culture Eats Strategy for Breakfast" ~ Peter Drucker
The channel is as important as the message
This is the core of your organization, and you’ve worked hard to build it. Do the workflows you put in place facilitate a smooth flow of information to your consumer? Does it create bottlenecks due to hand-offs and time differences?
Are your processes secure and protected?
What workflows are manual versus automated?
You need to optimize your channels to make sure your message comes through clearly.
This is the first of a series of publications from LeadingClearly, helping leadership teams work better together.